Episodes

Jan. 27, 2022

Gill Kernick on The Grenfell Tower Disaster — Part Two

This episode is the second part of my discussion with Gill Kernick about the Grenfell Tower Disaster and the broader lessons we can draw from it. In the previous episode, Gill and I talked about Grenfell. I recommend listening to that before...
Jan. 21, 2022

Gill Kernick on The Grenfell Tower Disaster — Part One

What can we learn from the UK's largest residential fire since World War Two, in which 72 people died? The Grenfell Tower disaster happened in the Royal Borough of Kensington & Chelsea, one of London's wealthiest areas. As a result of catastrophic...
Jan. 15, 2022

Nick Wallis on The Great Post Office Scandal

How did the Post Office deliver one of the biggest miscarriages of justice in British history? My guest Nick Wallis, is a journalist and radio presenter who has written a book called The Great Post Office Scandal which explains how a billion pound...
Jan. 7, 2022

Dr Sarah Tischer on Sustainable Compliance

What does Sustainability have to do with Compliance? On this episode, I’m speaking to a Compliance innovator that has combined both. Dr Sarah Tischler is Head of Compliance for NKG, the world’s largest coffee trading company. Since NKG is...
Jan. 2, 2022

Sebastian Boo on Kindness

What is kindness and why does it matter? One of my New Year's resolutions for 2022 is to be kinder to others. So, in this episode, I'm learning more about what being kind means — spoiler alert, it doesn't mean always being nice — and why that...
Dec. 28, 2021

Alex Chesterfield & Ali Goldsworthy on Depolarisation

Why do we live in such a polarised world and what can we do to minimise the dynamic? On this episode, I’m joined by Alex Chesterfield and Ali Goldsworthy, two of the co-authors of a book called Poles Apart - Why People Turn Against Each Other and...
Dec. 19, 2021

Béatrice Otto on Fools

What do fools have to do with managing human risk? On the face of it, they’re likely to be a driver, rather than a solution. But when we use the term to describe in the context of court jesters, then the answer might be very different. As my guest...
Dec. 15, 2021

Josh Berry on Comedy, Satire & Impressions — Part Two

This episode is the second part of my discussion with comedian & impressionist Josh Berry. If you haven't yet listened to the first part, I recommend you do that, before listening to this. You'll find Part One here:...
Dec. 10, 2021

Josh Berry on Comedy, Satire & Impressions — Part One

What can comedy teach us about human decision-making? That’s something that my guest on this episode Josh Berry, knows all about. He’s a comedian, impressionist and satirist — though as you’ll hear on the episode, he’s not hugely keen on that third...
Dec. 4, 2021

Christian Harris on Slips, Trips & Falls

How can we prevent people from falling over and injuring themselves? What sounds like a simple challenge, is actually a major issue. In a normal year, over 300,000 people in the UK alone have to go going to hospital after slipping on a surface. That...
Nov. 27, 2021

Colin Pereira on reporting in fragile environments

How can we manage risk and keep people safe in fragile environments? My guest Colin Pereira is Director at HP Risk Management, a consultancy that assists media organisations operating in challenging environments. Since the business of journalism is...
Nov. 21, 2021

Mary Shirley on Women In Compliance

How can diversity help make Compliance functions more effective? My guest, Mary Shirley is a compliance professional who has been working to promote women in compliance. She’s the co-host of The Great Women in Compliance podcast and the co-author of...
Nov. 10, 2021

Pete Dyson on making transport more human

How can we make transport more human? On this episode, I'm exploring the human risk dynamics of transport — both from the perspective of the traveller, but also from the perspective of those who run and design transport networks and policy. Every...
Oct. 23, 2021

Professor Ian McCarthy on the business of being counter-intuitive

How can counter-intuitive thinking help us to make better business decisions? It’s something that Professor Ian McCarthy explores in his research. Ian has been on the show before, talking about his research Into workplace bullshit. You can hear...
Oct. 16, 2021

Dane McCarrick on Home Advantage

What impact do crowds have on football ⚽️games? Is there such a thing as 'home advantage'? It's a question that is of interest to those of us who watch the sport, but also to non-sports fans because it helps us to understand the psychology of how we...
Oct. 9, 2021

Michael Walford-Williams on Ethical Hacking of Human Controls

How can we assess the level of human risk we’re running in a control framework? Unlike technology, humans aren’t always reliable and how they behave under pressure may well be different to how they behave in normal situations. My guest on this...
Oct. 3, 2021

Professor Vanessa Bohns on Influence

Why do we sometimes find ourselves feeling unable to influence other people? If you've ever found yourself thinking you're ineffective, invisible or inarticulate, then you're not alone. We've all experienced it. But what if it turned out that those...
Sept. 25, 2021

Taylor Edwards on Selling Compliance

What can Compliance learn from Sales? On the face of it, they're very different things: sales is about persuading customers to buy a service or product, whereas Compliance is about telling employees what to do or not do. Yet, perhaps surprisingly,...
Sept. 15, 2021

Jean-Marc Le Tissier on Communities

How can building a community help business? That's what my guest Jean-Marc Le Tissier helps me to understand on this episode. We're all familiar with the idea of a community, in terms of where we live, but how might it be relevant for businesses...
Sept. 2, 2021

Mark Bowden on communicating effectively in a virtual environment

How can we communicate more effectively in a virtual environment? My guest Mark Bowden is a body language expert who is well known for advising senior business leaders, celebrities and politicians on how to present themselves. He’s also the author...
Aug. 22, 2021

Dr Nihan Albayrak-Aydemir on Responses to Refugees

What determines how we individually react to refugees? That’s the question that my guest on this episode, Dr Nihan Albayrak-Aydemir, has explored in her PhD. Nihan is originally from Turkey and came to the UK to study at LSE - the London School of...
Aug. 16, 2021

Alastair Thomson on Creative Accountancy

What is Creative Accountancy? That's what I'm exploring on this episode. It's a term I've invented — a deliberate play on the term 'Creative Accounting' — to describe the approach which my guest Alastair Thomson adapts to his role as an accountant....
Aug. 13, 2021

Dr Ruidi Shang on Crowdsourcing Human Risk Insights

How can we use crowdsourcing to obtain human risk insights? We’re all familiar with companies that have faced big issues in terms of misconduct. When there’s a big scandal — whether that’s banks engaging in bad behaviour or the diesel emissions...
Aug. 7, 2021

Professor Elizabeth Sheedy on Biases, Blindspots & Bonuses

What causes human risk in companies, particularly at senior levels? That's what my guest on this episode, Professor Elizabeth Sheedy, has been exploring in her research. And she's just published a new book called Risk Governance: Biases, Blindspots...