Episodes

What does it mean to be truly funny? We often associate the word ‘funny’ with comedy and making people laugh. But it can also mean being witty, incisive ironic, playful, teasing, or delivering little moments of truth. On this episode, I’m speaking...

Why should we humanize rules? On this episode, your usual show host Christian Hunt is replaced by experienced podcaster and presenter Mark Heywood. That's becuase, the guest on today's episode is...Christian. Having just released a book called...

How can organisations with limited resources handle ethical issues? While every organisation wants to be ethical — or at the very least, to be seen to be ethical — smaller ones often lack the resources or experience to manage these issues. My guest...

What’s the most effective way to communicate rules and influence humans to comply with them? On the face of it, just telling people what to do seems like a sensible approach. But what about when those rules have a qualitative component, where people...

What happens when people meet technology? As Artificial Intelligence makes machines appear to be more human, what does that mean for the interactions we have with tech? On this episode, I’m speaking to Matt Ballantine. He has spent spent the past two...

Why did an advertisement for coffee prompt a nurse to contact the company to ask them to withdraw it? The answer is that the nurse in question has 20 years experience in burn care, and the advertisement — for the coffee chain Costa Coffee — showed a...

What’s the difference between a leader that communicates well and one that doesn’t? We’ve all seen examples of leaders who are terrible at communicating — whether it’s politicians that can’t find the right words or those nightmare bosses who fail to...

What do we mean when we say that someone is being unreasonable? On the face of it, the person we're describing has either broken a rule or a social norm. But what are we basing that on? My guest Dr Kirsty Sedgman is a Doctor of Audiences at the...

Why might seeking to ban misinformation, be a bad idea? On this episode, I’m returning to a subject I’ve looked at before, with a guest I’ve spoken to before! She’s Professor Magda Osman — if you’ve not heard her previous experiences, there are links...

In times of uncertainty and change, what do we need from leaders? On this episode, I'm sepaking to Dr Siegfried Hoenle, a leadership expert whose approach to leadership is relentlessly positive. Siegfried believes that leaders need to deliver their...

What do Compliance, Coercion and Competence have to do with each other? They’re all subjects I talk about with my guest Professor Magda Osman who manages to weave all three topics together. Compliance is all about exploring the challenges of...

What is circularity, and why does it matter? As we seek to manage the climate emergency, companies are being challenged to play their part in being more sustainable. Which is where the concept of circularity comes in. This is the idea, in the context...

As we enter the Age of Artificial Intelligence, what role will humans play? On this episode, I'm speaking to leadership expert and coach Nick Chatrath. He's a former colleague of mine and the author of a new book called 'Threshold: Leading In The Age...

What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times when companies deliver really good or really bad...

What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times when companies deliver really good or really bad...

How can leaders make good decisions when under pressure? My guest is leadership coach Dr Carol Kauffman. She is on the faculty at Harvard, where she is the Founder of the Institute of Coaching and is the co-author of a new book called ‘Real-Time...

Are you curious about how AI and automation are changing the world of human risk? Do you wonder what the future of work might look like in a world where machines and humans are increasingly interconnected? Then you won't want to miss the latest...

What can war and politics teach us about human risk? On this episode, I'm joined by a guest with insights into both fields. About Mike Dr Mike Martin is a former British Army officer who's a senior visiting research fellow in the Department of War...

On this special episode of the show, I’m interviewing a doctor whose photograph went viral. In 2019, Doctor Gordon Caldwell, a retired Consultant Physician and Clinical Lead with the UK’s National Health Service (NHS) had a photograph taken of himself...

My guest Marc Ross is aa senior geopolitical strategist and communications executive that helps companies and politicians get their message across. As you’ll hear on the show, Marc specializes in navigating today's interconnected business environment...

What can financial crime teach us about human risk? On this episode, I'm joined by Ray Blake, co-host of "The Dark Money Files," a podcast that examines how the banking system is used by organized crime and corrupt individuals to launder their...

What happens when we bring all of ourselves to work? That’s not something we do by choice. As my guest on this episode, Gabriella Braun, explains, we can’t leave part of ourselves at home when we go to work; we will naturally bring all that we are...

Why do people fall for misinformation, and what can we do to prevent it? On this episode, I’m speaking to Professor Sander van der Linden of Cambridge University. He’s the author of a new book called ‘Foolproof: Why We Fall for Misinformation and How...

What do technology, behaviour and data have in common? My guest, Paul Armstrong, runs a conference called TBD and is a thought leader in how the three topics interconnect. As technology becomes smarter and more pervasive, what does that mean for human...