What happens when two people who spend their careers thinking about human behaviour meet in a London pub and start complaining about conferences? Apparently, they decide to organise one. Episode Summary In this episode I'm joined by David Grosse , founder of behavioural risk advisory firm Behavor , to talk about The Unconvention, an event we're creating together that aims to rethink how conversations about risk, culture and human behaviour actually happen. But this isn't just an episode about an

Why is it so hard to stop people playing vides, music or phone calls out loud on public transport — and what does that tell us about changing human behaviour? Show Summary This episode of The Human Risk Podcast is a little different. It is a cross-cast from The Freewheeling Podcast , hosted by Thomas Ablema n, in which I join Thomas to tackle a problem raised by the show's most important listener: his mum. The issue? People using phones, videos, music and speaker calls out loud on trains and bus

What if the best way to improve cybersecurity — or any other form of human risk — wasn't another policy, training course, or piece of technology, but a board game? That's the kind of question my guest, Jill Wick, loves asking. Episode Summary Jill is a cybersecurity awareness consultant, business psychologist, podcaster, and author. Her work sits at the intersection of psychology, marketing, behavioural science, and cybersecurity, and she is passionate about helping organisations understand tha

What can businesses learn from cults? It might sound like an uncomfortable comparison: one involves strategy meetings, values statements and quarterly targets; the other manipulation, charismatic leaders and extreme behaviour. But perhaps the...

What makes great service? It’s one of those things we instantly recognise when we experience it, but struggle to define. And while organisations spend huge amounts of time trying to design seamless customer experiences, the reality is that service doesn’t happen in strategy documents or training manuals. It happens in real time, between real people, in messy and unpredictable situations where eventually the playbook runs out. Episode Overview In this episode, Christian is joined by Will Tarrant,

What if prediction isn’t about knowing the future, but controlling it? On this episode, I'm joined by a leading thinker on digital ethics, privacy and technology to explore the idea of prophecy. Episode Summary My guest is Dr Carissa Véliz and in our discussion, we talk about humanity’s long-standing obsession with predicting what comes next, and why today’s algorithms may be the most powerful (and dangerous) prophets we’ve ever created. From ancient oracles and court astrologers to modern AI s

We like to think we choose what matters. But what if the goals we’re chasing… aren’t actually ours? Episode Summary My guest on this episode is Dr. C. Thi Nguyen, philosopher and author of The Score: How to Stop Playing Somebody Else’s Game, a book...

We tend to assume that if we’re working hard, we’re working well. But what if that isn’t true? Episode Summary My guest on this episode is Phil Dobson, author of The Brain Book and founder of Brain Workshops, about what he calls 'cognitive...

What lessons does a religious protest that led to an uprising in 1549 have to do with human risk? At first glance, not very much. It’s easy to see it as a distant historical event — something about religion, kings, and a very different world. But as...

What exactly is a sign? At first glance, that might sound like a strange question. Signs are everywhere: telling us where to go, what to do, what not to do, and sometimes what might happen if we ignore instructions. But as my guest, Jeffrey Ludlow Saentz explains, signs are much more than bits of information on walls or beside roads. Episode Summary Jeffrey is a signage designer who works on complex buildings and environments around the world — airports, offices, museums, and other places where