Episodes

October 23, 2021

Professor Ian McCarthy on the business of being counter-intuitive

How can counter-intuitive thinking help us to make better business decisions? It’s something that Professor Ian McCarthy explores in his research. Ian has been on the show before, talking about his research Into workplace bullshit. You can hear...

October 16, 2021

Dane McCarrick on Home Advantage

What impact do crowds have on football ⚽️games? Is there such a thing as 'home advantage'? It's a question that is of interest to those of us who watch the sport, but also to non-sports fans because it helps us to understand the psychology of how we...

October 09, 2021

Michael Walford-Williams on Ethical Hacking of Human Controls

How can we assess the level of human risk we’re running in a control framework? Unlike technology, humans aren’t always reliable and how they behave under pressure may well be different to how they behave in normal situations. My guest on this...

October 03, 2021

Professor Vanessa Bohns on Influence

Why do we sometimes find ourselves feeling unable to influence other people? If you've ever found yourself thinking you're ineffective, invisible or inarticulate, then you're not alone. We've all experienced it. But what if it turned out that those...

September 25, 2021

Taylor Edwards on Selling Compliance

What can Compliance learn from Sales? On the face of it, they're very different things: sales is about persuading customers to buy a service or product, whereas Compliance is about telling employees what to do or not do. Yet, perhaps surprisingly,...

September 15, 2021

Jean-Marc Le Tissier on Communities

How can building a community help business? That's what my guest Jean-Marc Le Tissier helps me to understand on this episode. We're all familiar with the idea of a community, in terms of where we live, but how might it be relevant for businesses...

September 02, 2021

Mark Bowden on communicating effectively in a virtual environment

How can we communicate more effectively in a virtual environment? My guest Mark Bowden is a body language expert who is well known for advising senior business leaders, celebrities and politicians on how to present themselves. He’s also the author...

August 22, 2021

Dr Nihan Albayrak-Aydemir on Responses to Refugees

What determines how we individually react to refugees? That’s the question that my guest on this episode, Dr Nihan Albayrak-Aydemir, has explored in her PhD. Nihan is originally from Turkey and came to the UK to study at LSE - the London School of...

August 16, 2021

Alastair Thomson on Creative Accountancy

What is Creative Accountancy? That's what I'm exploring on this episode. It's a term I've invented — a deliberate play on the term 'Creative Accounting' — to describe the approach which my guest Alastair Thomson adapts to his role as an accountant....

August 13, 2021

Dr Ruidi Shang on Crowdsourcing Human Risk Insights

How can we use crowdsourcing to obtain human risk insights? We’re all familiar with companies that have faced big issues in terms of misconduct. When there’s a big scandal — whether that’s banks engaging in bad behaviour or the diesel emissions...

August 07, 2021

Professor Elizabeth Sheedy on Biases, Blindspots & Bonuses

What causes human risk in companies, particularly at senior levels? That's what my guest on this episode, Professor Elizabeth Sheedy, has been exploring in her research. And she's just published a new book called Risk Governance: Biases, Blindspots...

August 02, 2021

Gareth Lock on Human Risk in Diving

How do human factors influence an inherently risky activity like scuba diving? That’s what my guest on this episode, Gareth Lock explores in his work as the founder of The Human Diver — a company that specialises in teaching the diving community...

July 27, 2021

Professor Olivier Sibony on Noise

Why might judges in the same Court give vastly different sentences for the same crime? The answer is noise. When experts who assess the same situation come to very different conclusions for no good reason, we risk bad outcomes. On this episode, I’m...

July 20, 2021

Richard Fenning on Tales from the Risk Business

How can we manage risk in an increasingly complex world? My guest on this episode, Richard Fenning, has spent three decades advising multinational companies on geopolitics and security crises. He’s been involved in helping to manage situations...

July 16, 2021

Dr Nick Morgan on connecting in a virtual world

How can we make better connections when we're on virtual calls and webinars? My guest on this episode, Dr Nick Morgan is a speaking coach and writer who helps people to find their voice in a physical and virtual world. For personal reasons, that he...

July 07, 2021

Lasse Frost & Jakob Danelund on Gamification & Storytelling

If we want to mitigate human risk, we need to engage the humans that might crystallise it. But how can we do that effectively? My guests, Lasse Frost and Jacob Danelund have been working on this challenge for some time. Their focus is on engaging...

July 02, 2021

Professors Benjamin van Rooij & Danny Sokol on Compliance 2.0

What does the word 'compliance' mean? On the face of it, we've all had experience of it under COVID as governments have introduced rules to influence our behaviour to stop the spread of the virus. But its influence is far broader than that, with...

June 27, 2021

Lisa Richardson on the Psychology of Peloton

Why is Peloton - a company that sells bikes that allow you to take on-demand and live classes at home - so successful? With a Net Promoter Score of 94 (that's 94% of customers who would recommend it to someone else), there must be a psychological...

June 23, 2021

Jon Levy on Influence

How can we create better connections with other people to help us meet our objectives? On this episode, I’m speaking to a Behavioural Scientist that was introduced to me by my good friends Tim Houlihan and Kurt Nelson, hosts of the Behavioral...

June 19, 2021

Professor Eliana La Ferrara on fighting HIV with MTV

What does MTV have to do with fighting HIV? My guest on this episode Professor Eliana La Ferrara of Bocconi University in Milan knows the answer and she joins me to tell me more about her work as a development economist. Her specialism is in...

June 16, 2021

Alex Chesterfield on Behavioural Regulation & Depolarization

On this episode, I'm tackling two seemingly unrelated topics: how regulators use Behavioural Science & Depolarization. What combines the two is my guest Alex Chesterfield. She's a Behavioural Scientist that has worked inside a regulator, looking at...

June 10, 2021

Dr Leidy Klotz on Subtraction: the untapped science of less

Why, when solving problems, do we tend towards addition, rather than subtraction? Not in a mathematical sense, but rather in terms of how we think about things? That's what my guest on this episode Dr Leidy Klotz, has been exploring in some research...

June 05, 2021

Ian Leslie on Conflict - why arguments are tearing us apart & how they can bring us together

Why do we have arguments & why might they actually be a good thing? That's what my guest, Ian Leslie, explores in his new book Conflicted: Why Arguments Are Tearing Us Apart and How They Can Bring Us Together. In it, he explains how conflict is the...

May 30, 2021

John Rosling on why purpose matters

What are companies here to do? Make profit? Or is there something more? That's what my guest on this episode, John Rosling, is here to help me find out. On previous episodes, I've explored the idea that companies don't always get the best out of...