Episodes

Matt Ballantine on The Human Side of Technology

Matt Ballantine on The Human Side of Technology

May 17, 2023

What happens when people meet technology? As Artificial Intelligence makes machines appear to be more human, what does that mean for the interactions we have with tech? On this episode, I’m speaking to Matt Ballantine. He h…

Kristina Stiles on Burn Prevention

Kristina Stiles on Burn Prevention

May 5, 2023

Why did an advertisement for coffee prompt a nurse to contact the company to ask them to withdraw it? The answer is that the nurse in question has 20 years experience in burn care, and the advertisement — for the coffee chai…

Jenny-Joy Kreindl on Leadership Communication

Jenny-Joy Kreindl on Leadership Communication

April 29, 2023

What’s the difference between a leader that communicates well and one that doesn’t? We’ve all seen examples of leaders who are terrible at communicating — whether it’s politicians that can’t find the right words or those …

Dr Kirsty Sedgman on Being Unreasonable

Dr Kirsty Sedgman on Being Unreasonable

April 22, 2023

What do we mean when we say that someone is being unreasonable? On the face of it, the person we're describing has either broken a rule or a social norm. But what are we basing that on? My guest Dr Kirsty Sedgman is a Doc…

Professor Magda Osman on Misinformation

Professor Magda Osman on Misinformation

April 16, 2023

Why might seeking to ban misinformation, be a bad idea? On this episode, I’m returning to a subject I’ve looked at before, with a guest I’ve spoken to before! She’s Professor Magda Osman — if you’ve not heard her previous…

Dr Siegfried Hoenle on Positive Leadership

Dr Siegfried Hoenle on Positive Leadership

April 2, 2023

In times of uncertainty and change, what do we need from leaders? On this episode, I'm speaking to Dr Siegfried Hoenle, a leadership expert whose approach to leadership is relentlessly positive. Siegfried believes that le…

Professor Magda Osman on Compliance, Coercion & Competence

Professor Magda Osman on Compliance, Coercion & Competence

March 24, 2023

What do Compliance, Coercion and Competence have to do with each other? They’re all subjects I talk about with my guest Professor Magda Osman who manages to weave all three topics together. Compliance is all about explori…

Chris Houghton on Circularity

Chris Houghton on Circularity

March 14, 2023

What is circularity, and why does it matter? As we seek to manage the climate emergency, companies are being challenged to play their part in being more sustainable. Which is where the concept of circularity comes in. This i…

Nick Chatrath on AI & Leadership

Nick Chatrath on AI & Leadership

March 3, 2023

As we enter the Age of Artificial Intelligence, what role will humans play? On this episode, I'm speaking to leadership expert and coach Nick Chatrath. He's a former colleague of mine and the author of a new book called 'Thr…

Peter Ramsey on Customer Experience (Part Two)

Peter Ramsey on Customer Experience (Part Two)

Feb. 26, 2023

What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times when companies deliver re…

John Sills on Customer Experience (Part One)

John Sills on Customer Experience (Part One)

Feb. 26, 2023

What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times when companies deliver re…

Dr Carol Kauffman on Leadership Under Pressure

Dr Carol Kauffman on Leadership Under Pressure

Feb. 19, 2023

How can leaders make good decisions when under pressure? My guest is leadership coach DrCarole Kauffman. She is on the faculty at Harvard, where she is the Founder of the Institute of Coaching and is the co-author of a new…

Chat GPT-3 on AI & Human Risk

Chat GPT-3 on AI & Human Risk

Feb. 17, 2023

Are you curious about how AI and automation are changing the world of human risk? Do you wonder what the future of work might look like in a world where machines and humans are increasingly interconnected? Then you won't …

Dr Mike Martin on War & Politics

Dr Mike Martin on War & Politics

Feb. 12, 2023

What can war and politics teach us about human risk? On this episode, I'm joined by a guest with insights into both fields. About Mike Dr Mike Martin is a former British Army officer who's a senior visiting research fel…

Dr Gordon Caldwell on Medical Bureaucracy

Dr Gordon Caldwell on Medical Bureaucracy

Feb. 6, 2023

On this special episode of the show, I’m interviewing a doctor whose photograph went viral. In 2019, Doctor Gordon Caldwell, a retired Consultant Physician and Clinical Lead with the UK’s National Health Service (NHS) had a …

Marc Ross on Communication Strategy

Marc Ross on Communication Strategy

Feb. 4, 2023

My guest Marc Ross is aa senior geopolitical strategist and communications executive that helps companies and politicians get their message across. As you’ll hear on the show, Marc specializes in navigating today's intercon…

Ray Blake on Dark Money

Ray Blake on Dark Money

Jan. 28, 2023

What can financial crime teach us about human risk? On this episode, I'm joined by Ray Blake, co-host of "The Dark Money Files," a podcast that examines how the banking system is used by organized crime and corrupt individua…

Gabriella Braun on Human Risk At Work

Gabriella Braun on Human Risk At Work

Jan. 21, 2023

What happens when we bring all of ourselves to work? That’s not something we do by choice. As my guest on this episode, Gabriella Braun, explains, we can’t leave part of ourselves at home when we go to work; we will naturall…

Professor Sander van der Linden on Misinformation

Professor Sander van der Linden on Misinformation

Jan. 14, 2023

Why do people fall for misinformation, and what can we do to prevent it? On this episode, I’m speaking to Professor Sander van der Linden of Cambridge University. He’s the author of a new book called ‘Foolproof: Why We Fall …

Paul Armstrong on Technology, Behaviour & Data

Paul Armstrong on Technology, Behaviour & Data

Jan. 7, 2023

What do technology, behaviour and data have in common? My guest, Paul Armstrong, runs a conference called TBD and is a thought leader in how the three topics interconnect. As technology becomes smarter and more pervasive, w…

Kirsten Morehouse on Stereotypes

Kirsten Morehouse on Stereotypes

Dec. 30, 2022

How can stereotypes — particularly those relating to gender and ethnicity — drive us to draw the wrong conclusions? If I say the word American, you’re more likely to think of a white person. If I say the word Doctor, you’re…

Jon Worth on Rail Activism

Jon Worth on Rail Activism

Dec. 23, 2022

What is Rail Activism? My guest, Jon Worth, is a proponent of Cross Border Rail within Europe. On this episode, I’m exploring why Jon thinks this is important and how he’s getting his message across. As you’ll hear, Cr…

Hilary Sutcliffe on Trust

Hilary Sutcliffe on Trust

Dec. 19, 2022

What do we mean when we say we trust a person or an organisation? It’s a word we use a lot that we intuitively understand. Trust plays a vital part in how we interact with others. If we trust someone, we’re more likely to en…

Professor Aaron Ahuvia on Why We Love Things

Professor Aaron Ahuvia on Why We Love Things

Dec. 12, 2022

Why is it that when we really like an object, brand or activity, we say that we ‘love’ it? How can we fall in love with brands, things and experiences? I’m an Apple fanboy, I love my Peloton bike, and given the time of ye…