Episodes
Matt Ballantine on The Human Side of Technology
May 17, 2023
What happens when people meet technology? As Artificial Intelligence makes machines appear to be more human, what does that mean for the interactions we have with tech? On this episode, I’m speaking to Matt Ballantine. He h…
Kristina Stiles on Burn Prevention
May 5, 2023
Why did an advertisement for coffee prompt a nurse to contact the company to ask them to withdraw it? The answer is that the nurse in question has 20 years experience in burn care, and the advertisement — for the coffee chai…
Jenny-Joy Kreindl on Leadership Communication
April 29, 2023
What’s the difference between a leader that communicates well and one that doesn’t? We’ve all seen examples of leaders who are terrible at communicating — whether it’s politicians that can’t find the right words or those …
Dr Kirsty Sedgman on Being Unreasonable
April 22, 2023
What do we mean when we say that someone is being unreasonable? On the face of it, the person we're describing has either broken a rule or a social norm. But what are we basing that on? My guest Dr Kirsty Sedgman is a Doc…
Professor Magda Osman on Misinformation
April 16, 2023
Why might seeking to ban misinformation, be a bad idea? On this episode, I’m returning to a subject I’ve looked at before, with a guest I’ve spoken to before! She’s Professor Magda Osman — if you’ve not heard her previous…
Dr Siegfried Hoenle on Positive Leadership
April 2, 2023
In times of uncertainty and change, what do we need from leaders? On this episode, I'm speaking to Dr Siegfried Hoenle, a leadership expert whose approach to leadership is relentlessly positive. Siegfried believes that le…
Professor Magda Osman on Compliance, Coercion & Competence
March 24, 2023
What do Compliance, Coercion and Competence have to do with each other? They’re all subjects I talk about with my guest Professor Magda Osman who manages to weave all three topics together. Compliance is all about explori…
Chris Houghton on Circularity
March 14, 2023
What is circularity, and why does it matter? As we seek to manage the climate emergency, companies are being challenged to play their part in being more sustainable. Which is where the concept of circularity comes in. This i…
Nick Chatrath on AI & Leadership
March 3, 2023
As we enter the Age of Artificial Intelligence, what role will humans play? On this episode, I'm speaking to leadership expert and coach Nick Chatrath. He's a former colleague of mine and the author of a new book called 'Thr…
Peter Ramsey on Customer Experience (Part Two)
Feb. 26, 2023
What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times when companies deliver re…
John Sills on Customer Experience (Part One)
Feb. 26, 2023
What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times when companies deliver re…
Dr Carol Kauffman on Leadership Under Pressure
Feb. 19, 2023
How can leaders make good decisions when under pressure? My guest is leadership coach DrCarole Kauffman. She is on the faculty at Harvard, where she is the Founder of the Institute of Coaching and is the co-author of a new…
Chat GPT-3 on AI & Human Risk
Feb. 17, 2023
Are you curious about how AI and automation are changing the world of human risk? Do you wonder what the future of work might look like in a world where machines and humans are increasingly interconnected? Then you won't …
Dr Mike Martin on War & Politics
Feb. 12, 2023
What can war and politics teach us about human risk? On this episode, I'm joined by a guest with insights into both fields. About Mike Dr Mike Martin is a former British Army officer who's a senior visiting research fel…
Dr Gordon Caldwell on Medical Bureaucracy
Feb. 6, 2023
On this special episode of the show, I’m interviewing a doctor whose photograph went viral. In 2019, Doctor Gordon Caldwell, a retired Consultant Physician and Clinical Lead with the UK’s National Health Service (NHS) had a …
Marc Ross on Communication Strategy
Feb. 4, 2023
My guest Marc Ross is aa senior geopolitical strategist and communications executive that helps companies and politicians get their message across. As you’ll hear on the show, Marc specializes in navigating today's intercon…
Ray Blake on Dark Money
Jan. 28, 2023
What can financial crime teach us about human risk? On this episode, I'm joined by Ray Blake, co-host of "The Dark Money Files," a podcast that examines how the banking system is used by organized crime and corrupt individua…
Gabriella Braun on Human Risk At Work
Jan. 21, 2023
What happens when we bring all of ourselves to work? That’s not something we do by choice. As my guest on this episode, Gabriella Braun, explains, we can’t leave part of ourselves at home when we go to work; we will naturall…
Professor Sander van der Linden on Misinformation
Jan. 14, 2023
Why do people fall for misinformation, and what can we do to prevent it? On this episode, I’m speaking to Professor Sander van der Linden of Cambridge University. He’s the author of a new book called ‘Foolproof: Why We Fall …
Paul Armstrong on Technology, Behaviour & Data
Jan. 7, 2023
What do technology, behaviour and data have in common? My guest, Paul Armstrong, runs a conference called TBD and is a thought leader in how the three topics interconnect. As technology becomes smarter and more pervasive, w…
Kirsten Morehouse on Stereotypes
Dec. 30, 2022
How can stereotypes — particularly those relating to gender and ethnicity — drive us to draw the wrong conclusions? If I say the word American, you’re more likely to think of a white person. If I say the word Doctor, you’re…
Jon Worth on Rail Activism
Dec. 23, 2022
What is Rail Activism? My guest, Jon Worth, is a proponent of Cross Border Rail within Europe. On this episode, I’m exploring why Jon thinks this is important and how he’s getting his message across. As you’ll hear, Cr…
Hilary Sutcliffe on Trust
Dec. 19, 2022
What do we mean when we say we trust a person or an organisation? It’s a word we use a lot that we intuitively understand. Trust plays a vital part in how we interact with others. If we trust someone, we’re more likely to en…
Professor Aaron Ahuvia on Why We Love Things
Dec. 12, 2022
Why is it that when we really like an object, brand or activity, we say that we ‘love’ it? How can we fall in love with brands, things and experiences? I’m an Apple fanboy, I love my Peloton bike, and given the time of ye…