Episodes

Trisha Ferguson on the psychology & design of Airline Safety Cards

Dec. 17, 2020

How can we prevent poor decision-making at a time of stress, when human action can make a real difference? That's what my guest on this episode, Trisha Ferguson, helps to deliver. She's the CEO of Interaction Research Compa…

Sarah Bowen & Merle Van Den Akker on Studying Behavioural Science

Dec. 14, 2020

What can learn from the study of Behavioural Science? Like many people in the field, I fell into BeSci long after finishing my academic studies. Back then, it wasn't an option that one could study in any case. But now you …

Dr Colin Lawrence on Risk & Uncertainty

Dec. 11, 2020

What's the difference between Risk and Uncertainty? That's what my guest on this episode, Dr Colin Lawrence, helps me to explore. He's spent his entire career looking at risk and has been a Chief Risk Officer, Regulator, R…

Professor David Hess on Bad Compliance

Dec. 7, 2020

What happens when employees have little or no respect for their organization's Compliance Program? It's obviously bad, but how bad? That's what my guest on this episode Professor David Hess has researched. And the answer is …

Dr Magda Osman on Behavioural Interventions that Fail

Dec. 4, 2020

What can we learn from Behavioural Interventions that fail? That's what my guest on this episode, Dr Magda Osman set out to discover in some recent research. We often hear about 'nudges' that work well to change behaviour, …

Rabbi Yonason Goldson on a Rabbi's View of Ethics

Dec. 1, 2020

What can we learn from religion about ethics? After all, religions have had rules about what people should and shouldn't be doing since well before the advent of Compliance & Ethics functions. And they're also familiar wit…

Tom Burgis on Kleptopia - how dirty money is conquering the world

Nov. 27, 2020

What are kleptocracies and how do they operate? How is dirty money laundered and why is it increasingly a global problem? These are the questions, my guest on this episode, Tom Burgis, sets out to answer in his book Klepto…

Dr Benny Cheung on Nudging Honesty

Nov. 23, 2020

How can we get people to be more honest? That's what my guest on this episode, Dr Benny Cheung, set out to discover. He was commissioned to do so research for the UK's Insurance Fraud Bureau and ran some experiments to see i…

Paul Donovan on Prejudice & why it is so pernicious

Nov. 20, 2020

What is prejudice, why does it exist and why is it such a bad thing? That's what Economist Paul Donovan seeks to answer in his new book Profit & Prejudice. He explores it from an economic perspective, but prejudice is just…

Stefan Gaillard on the importance of Trial & Error

Nov. 18, 2020

Why is it so hard for us to admit mistakes? That's what my guest Stefan Gaillard & I explore in this episode. Stefan is the Editor of The Journal of Trial & Error, a project that seeks to promote the discussion of mistakes.…

Stuart Tootal & Greg Davies on the lessons for business from military decision-making

Nov. 14, 2020

What can the military teach business? Much as companies often talk about 'wars' (most obviously when it comes to talent) and 'battles' (usually for market share), it's not obvious that the two have much in common. Yet, from…

John Sutherland on mitigating Board Level Human Risk

Nov. 7, 2020

If you were looking for a sector that had lots of examples of Human Risk, then you'd probably pick banking? And if you were trying to understand why some of the senior people within banking hadn't been prevented from taking…

Luca Dellanna on Ergodicity: why the way we often view the world, can lead to bad decisions

Oct. 30, 2020

What is ergodicity? If it's a new term to you, then listen to my guest Luca Dellanna explain why ergodic thinking is often at the heart of much of our flawed decision-making. This is Luca's second appearance on the show; in…

Leanne Spencer on Wellbeing: why it matters & how we can improve it.

Oct. 27, 2020

We often think of our body and our mind as being somehow distinct, yet there is a strong linkage between mental health and physical wellbeing. That's what I explore with my guest Leanne Spencer on this episode. Leanne is t…

Multi-million selling Singer Songwriter Dr Glenn Medeiros on Human Risk in the Music Industry

Oct. 22, 2020

On this episode, I'm exploring an industry whose product we all sample daily, but probably don't fully understand: music. In the late 1980s and early 1990s, my guest, Dr Glenn Medeiros, was a global pop star with several hi…

Professor Don Moore on Confidence and how it impacts our decision-making

Oct. 15, 2020

We all understand the idea of Confidence and that having it can help us succeed. Equally, not having it can also paralyse us into inaction. So what is the optimal level of confidence? That's what my guest on this episode,…

Dr Thomas Roulet on Negative Social Evaluations: the science behind the ways we judge each other

Oct. 8, 2020

We all instinctively know the impact negative reviews have on individuals and organizations; whether TripAdvisor ratings or publicly administered regulatory sanctions. It's not good. Yet there are many people and organisati…

Christian Hunt on Human Risk: what is it & how can we mitigate it?

Oct. 2, 2020

What is Human Risk? What does 'Bringing Behavioural Science to Ethics & Compliance' mean in practice? On this episode, I'm cross-casting an episode of the Ethical Experts podcast that explores Human Risk. The Ethics Exper…

Rob Chesnut on how companies can help their employees to work with Integrity

Sept. 29, 2020

How can organizations ensure they are ethical? We all understand the principle, but what does it mean in practice? As Ethics becomes a more significant factor in how employees, customers and regulators view companies, ther…

Christian Hunt on what COVID has taught us about Human Behaviour

Sept. 26, 2020

What, if anything, have we learned about human behaviour from COVID? That's what I'm exploring in this episode. Six months ago, my friend Mark Heywood invited me onto the first episode of Behind The Spine (BTS); a brand new …

Jérôme Tagger on Preventable Surprises - effecting change through influence

Sept. 24, 2020

Why are there so many entirely preventable financial disasters? And why don't the people behind the companies that suffer them, prevent them from happening? That's what my guest Jérôme Tagger and I explore on this episode. …

Dr Johannes Lohse on Active vs Passive Risk: how doing nothing can also cause risk.

Sept. 17, 2020

When we think of risk, it is usually in the context of 'risk-taking'; in other words, an active decision to do something. But it is equally possible to take risk by doing nothing; passive risk. What differentiates the two …

Dr Andrew Ishak on Communication in High-Pressure Situations

Sept. 9, 2020

As academic establishments continue to adjust from face to face teaching to being primarily online experiences, how are academics adjusting? That's the start point for my discussion in this episode with Dr Andrew Ishak. …

Travis Waugh on delivering more effective training

Sept. 4, 2020

What do you think of when you read the phrase 'Compliance Training'? Something dull that you're either forced to give (if you're in Compliance) or endure (if you're not)? If so, you're not alone. But it doesn't have to be …