Episodes

January 29, 2021

Robbie Tilleard on a Behavioural Scientist's View of COVID

Exploring COVID from a Behavioural Scientist’s perspective. As COVID continues to dominate our lives, there’s no shortage of information about the virus. But often it is presented from a national or global perspective. Yet, if you or someone close to...

January 26, 2021

Professor Charles Spence on Sensehacking: improving our lives by changing how we perceive things

How do our senses impact our view of the world around us? Can we influence them to change how we perceive things? That's what my guest Professor Charles Spence is here to help me understand. Charles is the author of a new book called Sensehacking:...

January 20, 2021

Nick & Gio Gallo on Compliance 3.0

How can Compliance feel less burdensome & more aligned with the businesses it is there to protect? In this episode, I return to exploring how Compliance, a 'brand' I hate but forms a cornerstone of managing Human Risk, can be made more effective. To...

January 15, 2021

Dr Magda Osman on Unconscious Bias - what is it & can we train people to not display it?

What is Unconscious Bias? It's a term we've been hearing a lot recently and you might even have been sent on training to help you understand and manage it. That's what I began exploring with Dr Magda Osman at the end of Episode 92 of the podcast....

January 08, 2021

Andra Popa on how Art & Design can inspire Compliance

What can Compliance learn from Art & Design? They're not normally things we associate together. But my guest on this episode, Andra Popa has a background in art. She then became a Lawyer and finally a Compliance Officer. That path has informed how...

December 28, 2020

Gerald Ashley & Rory Sutherland on Prosilience

What is Prosilience, and how can organisations ensure their people provide it? That’s where the discussion between my guests on this episode, Gerald Ashley and Rory Sutherland, begins. Where it goes from there, is a joyous adventure in which two...

December 26, 2020

Rory Sutherland & Gerald Ashley on Networks

How do networks influence our decision-making? As the Human Risk podcast approached its 100th episode, I thought I’d invite back two guests whose previous appearances have been amongst the most downloaded. And I’m glad I did. Because what Rory...

December 22, 2020

Mark Heywood on Human Risk In The Creative Industries

On the face of it, the creative industry ought to be very good at adapting it's thinking. After all, people who can think creatively, ought to be able to adapt the way they do things. But, as we've seen during the pandemic, the creative industries...

December 21, 2020

Jim Oates on how a No Surprises approach can help manage risk

When things go wrong in companies, it's usually accompanied by a sense of surprise on the part of senior management. Given we know that employing people will result in some form of Human Risk, wouldn't it be better if we could find a way to ensure...

December 17, 2020

Trisha Ferguson on the psychology & design of Airline Safety Cards

How can we prevent poor decision-making at a time of stress, when human action can make a real difference? That's what my guest on this episode, Trisha Ferguson, helps to deliver. She's the CEO of Interaction Research Company (IRC), a firm that...

December 14, 2020

Sarah Bowen & Merle Van Den Akker on Studying Behavioural Science

What can learn from the study of Behavioural Science? Like many people in the field, I fell into BeSci long after finishing my academic studies. Back then, it wasn't an option that one could study in any case. But now you can, which is why I thought...

December 11, 2020

Dr Colin Lawrence on Risk & Uncertainty

What's the difference between Risk and Uncertainty? That's what my guest on this episode, Dr Colin Lawrence, helps me to explore. He's spent his entire career looking at risk and has been a Chief Risk Officer, Regulator, Risk Adviser and Academic....

December 07, 2020

Professor David Hess on Bad Compliance

What happens when employees have little or no respect for their organization's Compliance Program? It's obviously bad, but how bad? That's what my guest on this episode Professor David Hess has researched. And the answer is 'really bad'; far from it...

December 04, 2020

Dr Magda Osman on Behavioural Interventions that Fail

What can we learn from Behavioural Interventions that fail? That's what my guest on this episode, Dr Magda Osman set out to discover in some recent research. We often hear about 'nudges' that work well to change behaviour, but what about those that...

December 01, 2020

Rabbi Yonason Goldson on a Rabbi's View of Ethics

What can we learn from religion about ethics? After all, religions have had rules about what people should and shouldn't be doing since well before the advent of Compliance & Ethics functions. And they're also familiar with the fact that codified...

November 27, 2020

Tom Burgis on Kleptopia - how dirty money is conquering the world

What are kleptocracies and how do they operate? How is dirty money laundered and why is it increasingly a global problem? These are the questions, my guest on this episode, Tom Burgis, sets out to answer in his book Kleptopia: How Dirty Money Is...

November 23, 2020

Dr Benny Cheung on Nudging Honesty

How can we get people to be more honest? That's what my guest on this episode, Dr Benny Cheung, set out to discover. He was commissioned to do so research for the UK's Insurance Fraud Bureau and ran some experiments to see if it would be possible to...

November 20, 2020

Paul Donovan on Prejudice & why it is so pernicious

What is prejudice, why does it exist and why is it such a bad thing? That's what Economist Paul Donovan seeks to answer in his new book Profit & Prejudice. He explores it from an economic perspective, but prejudice is just as bad from a Human Risk...

November 18, 2020

Stefan Gaillard on the importance of Trial & Error

Why is it so hard for us to admit mistakes? That's what my guest Stefan Gaillard & I explore in this episode. Stefan is the Editor of The Journal of Trial & Error, a project that seeks to promote the discussion of mistakes. Unlike traditional...

November 14, 2020

Stuart Tootal & Greg Davies on the lessons for business from military decision-making

What can the military teach business? Much as companies often talk about 'wars' (most obviously when it comes to talent) and 'battles' (usually for market share), it's not obvious that the two have much in common. Yet, from personal experience, there...

November 07, 2020

John Sutherland on mitigating Board Level Human Risk

If you were looking for a sector that had lots of examples of Human Risk, then you'd probably pick banking? And if you were trying to understand why some of the senior people within banking hadn't been prevented from taking bad decisions, you'd...

October 30, 2020

Luca Dellanna on Ergodicity: why the way we often view the world, can lead to bad decisions

What is ergodicity? If it's a new term to you, then listen to my guest Luca Dellanna explain why ergodic thinking is often at the heart of much of our flawed decision-making. This is Luca's second appearance on the show; in February he talked to me...

October 27, 2020

Leanne Spencer on Wellbeing: why it matters & how we can improve it.

We often think of our body and our mind as being somehow distinct, yet there is a strong linkage between mental health and physical wellbeing. That's what I explore with my guest Leanne Spencer on this episode. Leanne is the founder of Bodyshot...

October 22, 2020

Multi-million selling Singer Songwriter Dr Glenn Medeiros on Human Risk in the Music Industry

On this episode, I'm exploring an industry whose product we all sample daily, but probably don't fully understand: music. In the late 1980s and early 1990s, my guest, Dr Glenn Medeiros, was a global pop star with several hit records, including...