Episodes

Professor Magda Osman on Compliance, Coercion & Competence

March 24, 2023

What do Compliance, Coercion and Competence have to do with each other? They’re all subjects I talk about with my guest Professor Magda Osman who manages to weave all three topics together. Compliance is all about explori…

Chris Houghton on Circularity

March 14, 2023

What is circularity, and why does it matter? As we seek to manage the climate emergency, companies are being challenged to play their part in being more sustainable. Which is where the concept of circularity comes in. This i…

Nick Chatrath on AI & Leadership

March 3, 2023

As we enter the Age of Artificial Intelligence, what role will humans play? On this episode, I'm speaking to leadership expert and coach Nick Chatrath. He's a former colleague of mine and the author of a new book called 'Thr…

Peter Ramsey on Customer Experience (Part Two)

Feb. 26, 2023

What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times when companies deliver re…

John Sills on Customer Experience (Part One)

Feb. 26, 2023

What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times when companies deliver re…

Dr Carol Kauffman on Leadership Under Pressure

Feb. 19, 2023

How can leaders make good decisions when under pressure? My guest is leadership coach DrCarole Kauffman. She is on the faculty at Harvard, where she is the Founder of the Institute of Coaching and is the co-author of a new…

Chat GPT-3 on AI & Human Risk

Feb. 17, 2023

Are you curious about how AI and automation are changing the world of human risk? Do you wonder what the future of work might look like in a world where machines and humans are increasingly interconnected? Then you won't …

Dr Mike Martin on War & Politics

Feb. 12, 2023

What can war and politics teach us about human risk? On this episode, I'm joined by a guest with insights into both fields. About Mike Dr Mike Martin is a former British Army officer who's a senior visiting research fel…

Dr Gordon Caldwell on Medical Bureaucracy

Feb. 6, 2023

On this special episode of the show, I’m interviewing a doctor whose photograph went viral. In 2019, Doctor Gordon Caldwell, a retired Consultant Physician and Clinical Lead with the UK’s National Health Service (NHS) had a …

Marc Ross on Communication Strategy

Feb. 4, 2023

My guest Marc Ross is aa senior geopolitical strategist and communications executive that helps companies and politicians get their message across. As you’ll hear on the show, Marc specializes in navigating today's intercon…

Ray Blake on Dark Money

Jan. 28, 2023

What can financial crime teach us about human risk? On this episode, I'm joined by Ray Blake, co-host of "The Dark Money Files," a podcast that examines how the banking system is used by organized crime and corrupt individua…

Gabriella Braun on Human Risk At Work

Jan. 21, 2023

What happens when we bring all of ourselves to work? That’s not something we do by choice. As my guest on this episode, Gabriella Braun, explains, we can’t leave part of ourselves at home when we go to work; we will naturall…

Professor Sander van der Linden on Misinformation

Jan. 14, 2023

Why do people fall for misinformation, and what can we do to prevent it? On this episode, I’m speaking to Professor Sander van der Linden of Cambridge University. He’s the author of a new book called ‘Foolproof: Why We Fall …

Paul Armstrong on Technology, Behaviour & Data

Jan. 7, 2023

What do technology, behaviour and data have in common? My guest, Paul Armstrong, runs a conference called TBD and is a thought leader in how the three topics interconnect. As technology becomes smarter and more pervasive, w…

Kirsten Morehouse on Stereotypes

Dec. 30, 2022

How can stereotypes — particularly those relating to gender and ethnicity — drive us to draw the wrong conclusions? If I say the word American, you’re more likely to think of a white person. If I say the word Doctor, you’re…

Jon Worth on Rail Activism

Dec. 23, 2022

What is Rail Activism? My guest, Jon Worth, is a proponent of Cross Border Rail within Europe. On this episode, I’m exploring why Jon thinks this is important and how he’s getting his message across. As you’ll hear, Cr…

Hilary Sutcliffe on Trust

Dec. 19, 2022

What do we mean when we say we trust a person or an organisation? It’s a word we use a lot that we intuitively understand. Trust plays a vital part in how we interact with others. If we trust someone, we’re more likely to en…

Professor Aaron Ahuvia on Why We Love Things

Dec. 12, 2022

Why is it that when we really like an object, brand or activity, we say that we ‘love’ it? How can we fall in love with brands, things and experiences? I’m an Apple fanboy, I love my Peloton bike, and given the time of ye…

David Robson on The Expectation Effect

Dec. 2, 2022

How do our expectations impact our experiences? More than you might think. On this very special episode of the Human Risk podcast, I’m speaking with David Robson, author of ‘The Expectation Effect’. Joining me in that are…

Sabrina Segal on Human Risk In The Third Sector

Nov. 27, 2022

How do charities and not-for-profits manage human risk? Given the risks they face and the limited budgets they have available to them, they’re often incredibly innovative when it comes to risk management and compliance. Thi…

Odessa Hamilton on Luck vs Skill

Nov. 18, 2022

When we are successful, is it down to skill or luck? All too often, we’re inclined to believe the former of ourselves and other people with extremely negative consequences. On this episode, I’m speaking to Odessa Hamilton. S…

Cecily Josten on The Future of Work

Nov. 3, 2022

What skills do people need to succeed in the 21st century? On this episode, I’m speaking to Cecily Josten. I’m speaking to Cecily Josten. She’s a Fellow at the Inclusion Initiative from the London School of Economics that e…

Laura Gassner Otting on how to handle success

Oct. 23, 2022

Why does success not always bring happiness? On this episode, I speak with Laura Gassing Otting, who, in her own words, helps leaders get unstuck. She is a best-selling author who has previously set up a recruitment a…

Michael Käfer on what makes a good host - at ECEC2022

Oct. 14, 2022

This episode of the show is an extended version of an interview recorded for the European Compliance and Ethics Community 2022 Conference, a virtual event broadcast from Munich, Germany. The idea was to bring some local f…