Episodes
June 3, 2023
Rupert Evill on Bootstrapping Ethics
How can organisations with limited resources handle ethical issues? While every organisation wants to be ethical — or at the very least, to be seen to be ethical — smaller ones often lack the resources or experience to manag…
May 28, 2023
Dr Bettina Palazzo on Compliance Communication
What’s the most effective way to communicate rules and influence humans to comply with them? On the face of it, just telling people what to do seems like a sensible approach. But what about when those rules have a qualitativ…
May 17, 2023
Matt Ballantine on The Human Side of Technology
What happens when people meet technology? As Artificial Intelligence makes machines appear to be more human, what does that mean for the interactions we have with tech?
On this episode, I’m speaking to Matt Ballantine. He…
May 5, 2023
Kristina Stiles on Burn Prevention
Why did an advertisement for coffee prompt a nurse to contact the company to ask them to withdraw it? The answer is that the nurse in question has 20 years experience in burn care, and the advertisement — for the coffee chai…
April 29, 2023
Jenny-Joy Kreindl on Leadership Communication
What’s the difference between a leader that communicates well and one that doesn’t?
We’ve all seen examples of leaders who are terrible at communicating — whether it’s politicians that can’t find the right words or those …
April 22, 2023
Dr Kirsty Sedgman on Being Unreasonable
What do we mean when we say that someone is being unreasonable? On the face of it, the person we're describing has either broken a rule or a social norm. But what are we basing that on?
My guest Dr Kirsty Sedgman is a Doc…
April 16, 2023
Professor Magda Osman on Misinformation
Why might seeking to ban misinformation, be a bad idea? On this episode, I’m returning to a subject I’ve looked at before, with a guest I’ve spoken to before!
She’s Professor Magda Osman — if you’ve not heard her previous…
April 2, 2023
Dr Siegfried Hoenle on Positive Leadership
In times of uncertainty and change, what do we need from leaders? On this episode, I'm speaking to Dr Siegfried Hoenle, a leadership expert whose approach to leadership is relentlessly positive.
Siegfried believes that le…
March 24, 2023
Professor Magda Osman on Compliance, Coercion & Competence
What do Compliance, Coercion and Competence have to do with each other? They’re all subjects I talk about with my guest Professor Magda Osman who manages to weave all three topics together.
Compliance is all about explori…
March 14, 2023
Chris Houghton on Circularity
What is circularity, and why does it matter? As we seek to manage the climate emergency, companies are being challenged to play their part in being more sustainable. Which is where the concept of circularity comes in. This i…
March 3, 2023
Nick Chatrath on AI & Leadership
As we enter the Age of Artificial Intelligence, what role will humans play? On this episode, I'm speaking to leadership expert and coach Nick Chatrath. He's a former colleague of mine and the author of a new book called 'Thr…
Feb. 26, 2023
Peter Ramsey on Customer Experience (Part Two)
What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times when companies deliver re…
Feb. 26, 2023
John Sills on Customer Experience (Part One)
What makes for a good customer experience? In two special episodes of the Human Risk podcast, I’m speaking to CX experts who provide fascinating insights into what drives how we feel about the times when companies deliver re…
Feb. 19, 2023
Dr Carol Kauffman on Leadership Under Pressure
How can leaders make good decisions when under pressure? My guest is leadership coach DrCarole Kauffman. She is on the faculty at Harvard, where she is the Founder of the Institute of Coaching and is the co-author of a new…
Feb. 17, 2023
Chat GPT-3 on AI & Human Risk
Are you curious about how AI and automation are changing the world of human risk? Do you wonder what the future of work might look like in a world where machines and humans are increasingly interconnected?
Then you won't …
Feb. 12, 2023
Dr Mike Martin on War & Politics
What can war and politics teach us about human risk? On this episode, I'm joined by a guest with insights into both fields.
About Mike
Dr Mike Martin is a former British Army officer who's a senior visiting research fel…
Feb. 6, 2023
Dr Gordon Caldwell on Medical Bureaucracy
On this special episode of the show, I’m interviewing a doctor whose photograph went viral. In 2019, Doctor Gordon Caldwell, a retired Consultant Physician and Clinical Lead with the UK’s National Health Service (NHS) had a …
Feb. 4, 2023
Marc Ross on Communication Strategy
My guest Marc Ross is aa senior geopolitical strategist and communications executive that helps companies and politicians get their message across. As you’ll hear on the show, Marc specializes in navigating today's intercon…
Jan. 28, 2023
Ray Blake on Dark Money
What can financial crime teach us about human risk? On this episode, I'm joined by Ray Blake, co-host of "The Dark Money Files," a podcast that examines how the banking system is used by organized crime and corrupt individua…
Jan. 21, 2023
Gabriella Braun on Human Risk At Work
What happens when we bring all of ourselves to work? That’s not something we do by choice. As my guest on this episode, Gabriella Braun, explains, we can’t leave part of ourselves at home when we go to work; we will naturall…
Jan. 14, 2023
Professor Sander van der Linden on Misinformation
Why do people fall for misinformation, and what can we do to prevent it? On this episode, I’m speaking to Professor Sander van der Linden of Cambridge University. He’s the author of a new book called ‘Foolproof: Why We Fall …
Jan. 7, 2023
Paul Armstrong on Technology, Behaviour & Data
What do technology, behaviour and data have in common? My guest, Paul Armstrong, runs a conference called TBD and is a thought leader in how the three topics interconnect. As technology becomes smarter and more pervasive, w…
Dec. 30, 2022
Kirsten Morehouse on Stereotypes
How can stereotypes — particularly those relating to gender and ethnicity — drive us to draw the wrong conclusions? If I say the word American, you’re more likely to think of a white person. If I say the word Doctor, you’re…
Dec. 23, 2022
Jon Worth on Rail Activism
What is Rail Activism? My guest, Jon Worth, is a proponent of Cross Border Rail within Europe. On this episode, I’m exploring why Jon thinks this is important and how he’s getting his message across.
As you’ll hear, Cr…